{"id":2623,"date":"2024-12-02T13:40:03","date_gmt":"2024-12-02T18:40:03","guid":{"rendered":"https:\/\/concordia3.wpenginepowered.com\/villa-st-joseph\/blog\/the-journey-here-kathy-dec-2024\/"},"modified":"2024-12-02T13:40:03","modified_gmt":"2024-12-02T18:40:03","slug":"the-journey-here-kathy-dec-2024","status":"publish","type":"post","link":"https:\/\/concordialm.org\/villa-st-joseph\/blog\/the-journey-here-kathy-dec-2024\/","title":{"rendered":"The Journey Here: Kathy (Dec. 2024)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">At Concordia Lutheran Ministries, we are blessed with a dedicated team of compassionate employees who help us carry out our mission of caring every day.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Through our series of employee testimonials, \u201cThe Journey Here,\u201d we\u2019ll introduce you to team members, profiling their Concordia journey. The piece will be supplemented with a Q&amp;A featured in our Faith in Caring magazine, offering further perspective on how our employees work as the hands and hearts of our mission.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019re excited for you to meet&nbsp;<a href=\"https:\/\/concordialm.org\/locations\/concordia-at-bethlen\/\">Concordia at Bethlen<\/a> medical technical clerk Kathryn \u201cKathy\u201d Flickinger:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-taking-root\">Taking Root<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Guided by nature, seeds sometimes find new soil far away from their origin. Sometimes people find themselves in a similar scenario.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">About 21 years ago, Kathryn \u201cKathy\u201d Flickinger experienced a multitude of dramatic life changes, and she needed a fresh start. Strong winds of change brought her to <a href=\"https:\/\/concordialm.org\/locations\/concordia-at-bethlen\/\">Concordia at Bethlen\u2019s<\/a> soil, where she started as an activities aide.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kathy served in activities with Sherry Humbertson, the activities director at the time. Upon starting, Kathy struggled with whether she fit the role. Humbertson and the residents both encouraged her.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI loved the residents, and I loved the people I worked with in activities,\u201d she said. \u201cI had been going through such a hard time. They gave me confidence I didn\u2019t have.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kathy enjoyed spending time with the residents. Now, she reminisces on the times spent sitting with residents outside on the patio, playing bingo, having squirt-gun battles or planting flowers. She shared many moments and conversations with the residents, all of which made her feel more grounded in her role and in life.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThey felt like I was one of theirs. They treated me like their daughter,\u201d Kathy said. \u201cIt was just a fun time.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-sprouting\"><strong>Sprouting<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For about 10 years, Kathy continued working in activities. As her confidence grew, she discovered her tactics improved.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Soon, she started including exercise and other activities to help residents stay in peak shape, all while still having some fun.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/concordialm.org\/wp-content\/uploads\/sites\/12\/2026\/10\/Kathy-Daughter-Alicia-Son-in-law-Justin-edited-scaled-1-1.jpg\" alt=\"\" class=\"wp-image-2619\" srcset=\"https:\/\/concordialm.org\/villa-st-joseph\/wp-content\/uploads\/sites\/12\/2026\/10\/Kathy-Daughter-Alicia-Son-in-law-Justin-edited-scaled-1-1.jpg 1080w, https:\/\/concordialm.org\/villa-st-joseph\/wp-content\/uploads\/sites\/12\/2026\/10\/Kathy-Daughter-Alicia-Son-in-law-Justin-edited-scaled-1-1-600x600.jpg 600w, https:\/\/concordialm.org\/villa-st-joseph\/wp-content\/uploads\/sites\/12\/2026\/10\/Kathy-Daughter-Alicia-Son-in-law-Justin-edited-scaled-1-1-300x300.jpg 300w, https:\/\/concordialm.org\/villa-st-joseph\/wp-content\/uploads\/sites\/12\/2026\/10\/Kathy-Daughter-Alicia-Son-in-law-Justin-edited-scaled-1-1-768x768.jpg 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><figcaption class=\"wp-element-caption\"><em>Kathy (left) walks with family members as part of a fundraiser for Alzheimer&#8217;s Disease.<\/em><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Kathy never wanted to leave that department, but when a front desk position opened, her colleagues compelled her to apply. Of course, Kathy got the job, but in response, her confidence wilted a bit, once again confronted with a familiar feeling. She questioned whether she was right for the job.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cShe\u2019s amazing,\u201d said Karen Stonebreaker, a Concordia driver, who works closely with Kathy. \u201cKathy&#8217;s very caring and will help anybody. She\u2019s just an awesome person, and she\u2019s truly hardworking.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-blossoming\"><strong>Blossoming<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">While Kathy liked greeting everyone who walked through the door, she also liked to stay a bit busier. She started taking on new responsibilities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Soon, she began working in tandem with Karen. Kathy handles the scheduling, and Karen handles the driving.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cOur residents have to get to these appointments to heal and recover until they get home,\u201d Kathy said. \u201cThe residents are so comfortable with Karen. We work well together.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kathy treats every resident, patient and family member as if they were her own family. Along her journey at <a href=\"https:\/\/concordialm.org\/locations\/concordia-at-bethlen\/\">Bethlen<\/a>, both her parents were cared for at the facility, before their passing. Her positive experience helps guide her own compassionate outlook.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThey\u2019re family. You become close to these people. Nobody judges anyone because we\u2019ve all been through it,\u201d Kathy said. \u201cIt\u2019s easy to say it, but I think we show it too.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"665\" height=\"665\" src=\"https:\/\/concordialm.org\/wp-content\/uploads\/sites\/12\/2026\/10\/Kathy-Alice-her-mother-and-Molly-edited-1.jpg\" alt=\"\" class=\"wp-image-2620\" style=\"aspect-ratio:1;object-fit:cover\" srcset=\"https:\/\/concordialm.org\/villa-st-joseph\/wp-content\/uploads\/sites\/12\/2026\/10\/Kathy-Alice-her-mother-and-Molly-edited-1.jpg 665w, https:\/\/concordialm.org\/villa-st-joseph\/wp-content\/uploads\/sites\/12\/2026\/10\/Kathy-Alice-her-mother-and-Molly-edited-1-600x600.jpg 600w, https:\/\/concordialm.org\/villa-st-joseph\/wp-content\/uploads\/sites\/12\/2026\/10\/Kathy-Alice-her-mother-and-Molly-edited-1-300x300.jpg 300w\" sizes=\"auto, (max-width: 665px) 100vw, 665px\" \/><figcaption class=\"wp-element-caption\"><em>During a past Alzheimer&#8217;s Walk, Kathy (center) pose for a picture alongside her mother (left).<\/em><\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-in-bloom\"><strong>In Bloom<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Adding transportation coordination was the first of many new small tasks Kathy acquired along the way, but she also added some big responsibilities that rewrote her role.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI got very busy,\u201d she said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One of the biggest new responsibilities involves managing medical records and insurance claims. This morphed her title into where it stands today, medical technical clerk. Having sensitive records at the front desk presented a problem, so Kathy moved to a more private office space.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This encouraged Kathy to embrace an evolution into the quintessential floater. When needed, she occasionally will cover the front desk, help with activities or spend time with residents in need. She said she tries to take every day in stride.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/concordialm.org\/wp-content\/uploads\/sites\/12\/2026\/10\/Kathy-Flickinger-Office-1.jpeg\" alt=\"\" class=\"wp-image-2621\" srcset=\"https:\/\/concordialm.org\/villa-st-joseph\/wp-content\/uploads\/sites\/12\/2026\/10\/Kathy-Flickinger-Office-1.jpeg 1080w, https:\/\/concordialm.org\/villa-st-joseph\/wp-content\/uploads\/sites\/12\/2026\/10\/Kathy-Flickinger-Office-1-600x600.jpeg 600w, https:\/\/concordialm.org\/villa-st-joseph\/wp-content\/uploads\/sites\/12\/2026\/10\/Kathy-Flickinger-Office-1-300x300.jpeg 300w, https:\/\/concordialm.org\/villa-st-joseph\/wp-content\/uploads\/sites\/12\/2026\/10\/Kathy-Flickinger-Office-1-768x768.jpeg 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><figcaption class=\"wp-element-caption\"><em>Kathy logging into her computer to start her day.<\/em><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Reflecting on her over 20 years at <a href=\"https:\/\/concordialm.org\/locations\/concordia-at-bethlen\/\">Bethlen<\/a>, she stands above it all, seeing her confidence bloom colorfully with every new responsibility.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI think every role I\u2019ve gone into, I\u2019ve grown into,\u201d Kathy said. \u201cFrom each new role, I gained something new, and I\u2019ve cherished the experiences along the way.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">View all open careers at ConcordiaCareers.org and connect with us on social to learn more about our employee culture! And, to learn more about Kathy\u2019s perspective on her Concordia career, check out the December issue of Concordia\u2019s Faith in Caring magazine.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Subscribe today by emailing&nbsp;<a href=\"&#x6d;&#x61;&#x69;&#x6c;&#x74;&#x6f;&#x3a;&#103;&#105;&#118;&#105;&#110;g&#64;co&#x6e;&#x63;&#x6f;&#x72;&#x64;&#x69;&#x61;&#x6c;&#109;&#46;&#111;&#114;&#103;\">&#x67;&#105;&#118;i&#x6e;&#x67;&#64;c&#x6f;&#x6e;&#99;or&#x64;&#105;&#97;l&#x6d;&#x2e;&#111;r&#x67;<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-check-out-other-journeys-from-this-past-year\">Check Out Other Journeys from This Past Year<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/concordialm.org\/blog\/the-journey-here-kayla-sept-2024\/\">The Journey Here: Kayla (Sept. 2024)<br><\/a><a href=\"https:\/\/concordialm.org\/blog\/the-journey-here-sean-june-2024\/\">The Journey Here: Sean (June 2024)<br><\/a><a href=\"https:\/\/concordialm.org\/blog\/the-journey-here-blaine-march-2024\/\">The Journey Here: Blaine (March 2024)<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Founded in 1881, Concordia Lutheran Ministries is a faith-based, CARF-accredited Aging Services Network and recipient of the inaugural Pennsylvania Department of Aging Excellence in Quality Care Award. As one of the largest nonprofit senior care providers in the country, the organization serves 50,000 people annually through in-home care and inpatient locations.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Concordia Lutheran Ministries, we are blessed with a dedicated team of compassionate employees who help us carry out our mission of caring every day. Through our series of employee testimonials, \u201cThe Journey Here,\u201d we\u2019ll introduce you to team members, profiling their Concordia journey. The piece will be supplemented with a Q&amp;A featured in our [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":2622,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[21],"tags":[],"class_list":["post-2623","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-location-services"],"acf":[],"gslider_blocks":[],"_links":{"self":[{"href":"https:\/\/concordialm.org\/villa-st-joseph\/wp-json\/wp\/v2\/posts\/2623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/concordialm.org\/villa-st-joseph\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/concordialm.org\/villa-st-joseph\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/concordialm.org\/villa-st-joseph\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/concordialm.org\/villa-st-joseph\/wp-json\/wp\/v2\/comments?post=2623"}],"version-history":[{"count":0,"href":"https:\/\/concordialm.org\/villa-st-joseph\/wp-json\/wp\/v2\/posts\/2623\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/concordialm.org\/villa-st-joseph\/wp-json\/wp\/v2\/media\/2622"}],"wp:attachment":[{"href":"https:\/\/concordialm.org\/villa-st-joseph\/wp-json\/wp\/v2\/media?parent=2623"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/concordialm.org\/villa-st-joseph\/wp-json\/wp\/v2\/categories?post=2623"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/concordialm.org\/villa-st-joseph\/wp-json\/wp\/v2\/tags?post=2623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}