My Concordia Career: Kristen Michel’s Story

Kristen Michel

The Concordia Team is comprised of many talented and compassionate employees who have graciously served our mission in a variety of ways – and we are excited for you to meet these fantastic individuals. Let us introduce you to Kristen Michel!

Kristen joined the Concordia family in 2007, while still in high school, and worked part-time on our Cabot campus as a Residential Nutrition Assistant. She later went on to work for Concordia at Rebecca Residence where she developed her career through a variety of roles including Receptionist, Resident Aide, Therapy Aide, Assistant to the DON, and CNA. Upon graduating from Slippery Rock University, Kristen accepted a position within the Admissions department at Concordia of the South Hills and has most recently held the role of Admissions Director for Concordia of Monroeville and Harmony Physical Rehabilitation.

When asked to describe Concordia using just one word, Kristen replied with “quality.”

“Quality is a core value of Concordia, and management challenges staff to improve quality on a daily basis. Concordia seeks to provide the best possible care to our residents and patients. Having a management team who focuses on improving quality and tasks every position with providing excellent customer services makes me proud to work for Concordia.”

Kristen chooses to work for Concordia for many reasons and she shared a few of those with us.

“I choose to work for Concordia because the organization fosters talent and promotes career development and growth. I also enjoy spending my days with our amazing residents who become just like family. And I love that Concordia is a Christian organization that allows me to freely express my faith.”

Kristen has experienced many memorable moments throughout her Concordia career and provided us with two of her favorite memories.

“My favorite Concordia memory was a time when I was fortunate enough to help a Good Samaritan Hospice patient in their final days. The patient was hoping to pet a horse one last time. I was able to arrange for one of my friends to bring her horse to the inpatient unit to fulfill this patient’s last wish.

My second favorite memory was how our community came together after the Haven I fire on the Concordia at Cabot campus (thankfully, no one was injured in the 2006 fire and Haven I was rebuilt in 2008.) The entire community graciously helped compensate for what our residents had lost. It was beautiful to see how God provided many blessings to the Concordia family throughout this difficult time in our history.”

Kristen spends her time outside of Concordia with her husband Devin and their almost 5-month-old daughter Lindy. She is also an active member of the New Life Christian Ministries church and leads the small group of 12th grade girls at New Life Students. Kristen’s hobbies include horseback riding and relaxing with a good book!

Kristin stated her motivation comes from her desire to be an effective leader.

“Striving to be a good leader is what motivates me to succeed. I am a firm believer in servant leadership and spend most of my time reading books on how to better develop my own leadership skills. I believe from great leaders come great employees and great outcomes. I hope to inspire others within Concordia to commit to their future and to do whatever it takes to meet their definition of success.”

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